Restore Service Operations Quickly and Minimize Business Impact
The term Incident Management describes all the activities aimed at identifying, analysing and correcting hazards in order to prevent a future reoccurrence. Without effective incident management an incident can rapidly disrupt business operations, information security, and other crucial functions. In this context MobiCall supports these activities acting as a central alarm and information platform, providing all conceivable ways to trigger the alarm (e.g. conferences can be called up at the touch of a button), thanks to standardised and producer-specific interfaces which allow full integration in existing systems.
MobiCall makes the most of all available media to alert internal as well as external parties, either individually or on a group basis, through different types of messages – voice, text, picture and video. New Voice provides you with a stress-relieving solution to best cope with emergency situations: a masterwork in the Unified Event Communication area – MobiCall, a reliable and comprehensive emergency management solution.
We have a solution for each critical situation which may arise. Don’t be worried, be prepared instead.